Parcel Audit Services

Small parcel audit recovery is a vital service for businesses that rely on UPS and FedEx for their shipping needs.



Parcel audits specialize in analyzing shipping invoices to identify errors and overcharges.


From late shipments to incorrect address corrections, charges for service failures, and billing errors that parcel auditing covers can account for 1% to 9% of your total invoice.


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  • Late Delivery

    In 2019 a study found that more than 6% if FedEx and UPS small-medium sized parcels were late.

  • Non-Shipments

    Sometimes packages are scanned and never put onto a shipping vehicle- you deserve a refund. 


  • Lost or Damaged Packages

    While theft is a leading cause in lost packages, this is not always the case. You shouldn't have to pay for UPS or Fedex mistakes. 

     

  • Duplicate Charges

    Have you ever noticed that you were billed for the same package twice?

  • Missing or Invalid Proof-of-Delivery

     If paperwork you are paying for is missing, that is an issue. 

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A hand on a computer mouse with a pen inbetween the fingers.

  • Unnecessary Address Corrections

    Charges for small address changes that aren’t necessary or significant.

  • Fuel Surcharge Errors

     Fees that are created to cover the changes in fuel costs, often issues with the correct rates being charged. Learn more about the increase in UPS fuel surcharge here. 

  • Miscalculations of Dimensional Weight

    You may be charged if the carrier measures the package wrong or the incorrect dimension is applied.

  • Missing or Invalid Proof-of-Delivery

     If paperwork you are paying for is missing, that is an issue. 

  • Phantom Accessorial Charges

    Charges and fees that aren’t valid.